Thursday 29 December 2011

Automated Messages

Automated Messages drive me F'ing insane!!!!!!!

So this morning I had to call the post office to find out if they offered a service, which FYI they don't anymore! Anyhow, so I call the 1800 number because I couldn't find the local branches direct number. So I'm on the phone for 10 minutes with an automated service asking me the same thing repeatedly. I don't know how many different ways to say "Customer Service" without getting pissed off. So finally I get angry and yell "Representative", the machine responds with "Did you say Customer Service?" ummm... No I f'ing didn't, I said Representative!!! I say Customer Service and get nothing, I say Representative and get Customer Service. So annoying!!! I would really like to be able to pick up the phone and call somewhere and not have to talk to a robot. I would love it if a person picked up first thing and they took my information. Instead of having to type in the information on my phone. Why oh Why did they get rid of actually people working instead of robots? This country has a lack of jobs... here's an idea... STOP USING ROBOTS!!! Hire actual people. There are people out there that are willing to work! Oh and if you call the wrong department by mistake, transfer them to the correct one and don't be a bitch about it. UGH... its been a hell of a morning.

Then I call the bank, and I understand having to put in your account info, so it makes it a little faster. I was so glad that that's all they asked for, no other stupid crap. I got put right on through to a living breathing person. Found out they don't provide the service to non-members so it was a dead end, but it was a nice non-aggravating way to find out the information that I required.

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